Returns

All returns whether for refund, store credit/exchange, or warranty, MUST obtain a Return Merchandise Authorization (RMA) Number prior to return.

Our refund policy lasts 15 days. After 15 days from the original date of purchase, returns will be honored with store credit or exchanges only.

To be eligible for a return, your item must be unused, IN SELLABLE CONDITION and in the original packaging. An original sales receipt must accompany the shipment.

All returns are subject to a restocking and handling fee of 25%. Special orders are not returnable. All non-stock equipment sales are subject to the manufacturer’s return policy and restocking charges.

You should consider using a trackable shipping service or purchasing shipping insurance.

Refunds

Once your merchandise is received, it will immediately be written up and inspected. Kingdom will confirm by email if your request has been approved or rejected.

If the return has been approved, and if we received it within 15 days of purchase, your refund will be sent to accounting for processing, less any applicable restocking fees and shipping charges. The customer is responsible for paying for their own shipping costs for returning an item.

Warranty Policy

All Kingdom Construction Products warranties exclude normal wear and tear of the item and negligence due to misuse.

Kingdom Construction Products Hydraulic Power Packs offer one full year from the date of purchase, of warranty on any defect in material or construction.

Briggs & Stratton offers warranties that cover engine-related defective material and/or workmanship only, and not replacement or refund of the equipment to which the engine may be mounted.

All Kingdom Construction Products Hand Saws have one full year from the date of purchase, warranty on parts, and labor.

We will work with any customer to help process any necessary warranty-related repairs.

Transportation charges on parts submitted for repair or replacement under this warranty must be borne by the purchaser.

By placing your order online you authorize Kingdom Construction Products to charge your credit card for this order. Prices, specifications, and availability are subject to change without notice. Products and materials advertised on this website are sold to the public with the understanding that the buyer assumes all risks and hazards involved in their use or application.

Briggs & Stratton Limited Engine Warranty Policy

No warranty registration is necessary to obtain a warranty on Briggs & Stratton products. Save your proof of purchase receipt. If you do not provide proof of the initial purchase date at the time warranty service is requested, the manufacturing date of the product will be used to determine the warranty period.

About Your Warranty Briggs & Stratton welcomes warranty repair and apologizes to you for being inconvenienced. Any Authorized Service Dealer may perform warranty repairs. Most warranty repairs are handled routinely, but sometimes requests for warranty service may not be appropriate. To avoid misunderstanding which might occur between the customer and the dealer, listed below are some of the causes of engine failure that the warranty does not cover.

Normal wear: Engines, like all mechanical devices, need periodic parts service and replacement to perform well. The warranty will not cover repair when normal use has exhausted the life of a part or an engine. Warranty would not apply if engine damage occurred because of misuse, lack of routine maintenance, shipping, handling, warehousing or improper installation. Similarly, a warranty is void if the serial number of the engine has been removed or the engine has been altered or modified.
Improper maintenance: The life of an engine depends upon the conditions under which it operates, and the care it receives. Some applications, such as tillers, pumps, and rotary mowers, are very often used in dusty or dirty conditions, which can cause what appears to be premature wear. Such wear, when caused by dirt, dust, spark plug cleaning grit, or other abrasive material that has entered the engine because of improper maintenance, is not covered by warranty.

This warranty covers engine-related defective material and/or workmanship only and not replacement or refund of the equipment to which the engine may be mounted. Nor does the warranty extend to repairs required because of:

1. Problems caused by parts that are not original Briggs & Stratton parts.
2. Equipment controls or installations that prevent starting, cause unsatisfactory engine performance or shorten engine life. (Contact equipment manufacturer.)
3. Leaking carburetors, clogged fuel pipes, sticking valves, or other damage, caused by using contaminated or stale fuel.
4. Parts which are scored or broken because an engine was operated with insufficient or contaminated lubricating oil, or an incorrect grade of lubricating oil (check and refill when necessary, and change at recommended intervals). OIL GARD may not shut down running engine. Engine damage may occur if oil level is not properly maintained.
5. Repair or adjustment of associated parts or assemblies such as clutches, transmissions, remote controls, etc., which are not manufactured by Briggs & Stratton.
6. Damage or wear to parts caused by dirt, which entered the engine because of improper air cleaner maintenance, re-assembly, or use of a non-original air cleaner element or cartridge. At recommended intervals, clean and/or replace the filter as stated in the Operator’s Manual.
7. Parts damaged by over-speeding, or overheating caused by grass, debris, or dirt, which plugs or clogs the cooling fins, or flywheel area, or damage caused by operating the engine in a confined area without sufficient ventilation. Clean engine debris at recommended intervals as stated in the Operator’s Manual.
8. Engine or equipment parts broken by excessive vibration caused by a loose engine mounting, loose cutter blades, unbalanced blades or loose or unbalanced impellers, improper attachment of equipment to engine crankshaft, over-speeding or other abuse in operation.
9. A bent or broken crankshaft, caused by striking a solid object with the cutter blade of a rotary lawn mower, or excessive v-belt tightness.
10. Routine tune-up or adjustment of the engine.
11. Engine or engine component failure, i.e., combustion chamber, valves, valve seats, valve guides, or burned starter motor windings, caused by the use of alternate fuels such as, liquified petroleum, natural gas, gasoline formulated with ethanol greater than 10%, etc.

Warranty service is available only through Briggs & Stratton Authorized Service Dealers.